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Partner With A Leader In The Industry |
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Boss
Optima National Service Partner Program
Overview
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Why just subcontract,
when you can partner with our national company
and build equity with us.
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A New
Idea In Subcontracting.......
Ownership!
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We are looking for talented owner
operator technicians in all markets to grant partnerships
to. We are a national company, that has created an industry all-star team, that has
joined forces to create a never before seen
business model . |
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Imagine a
subcontracted partnership......
Where one of the world's best carpet
cleaning companies, sent you jobs with a $350 to $400 ticket average, on a daily basis..........
A world class company operated by our national headquarters, that works for you on a very personal
level. Interacting daily with you, to keep you
busy and grow a local business with you...
A
company that has an elite
sales team, with advanced proprietary technology that even
the majors don't have....Technology that we
invented, and we would use to build a business
with you
personally, in your market!
Bringing hundreds of customers to
you completely scheduled and waiting for your
arrival....
And most importantly ....No
bait and switch. We get top dollar for our
service before you arrive at the home.
Pricing examples ...
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2 Rooms and a hallway........$209.95 |
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5 Rooms and a
hallway .......$469.95 |
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When is the last time you ran a five hundred
dollar job? we average 40 to 50 a month......
Its easy to get top dollar when your giving
your customer more.
Nationally, our
Service Partners make more per job than most national
franchise owners..
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We are going after the majors.....
And we
are looking for the best technicians in
the nation to
grant subcontracting partnerships to....
A
partnership where the best independent
techs are given an opportunity to own, a
1 man service department of our
business.
Without any purchase
investment.
Our partners
receive routes that are amazing lucrative.
Running 3 jobs and totaling
over $1000 in revenue, is common in our world.
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How good are we at what we do?
Take a look at these
recent days our partners had over a 12 day
recent period.
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Our California Partner |
Completed a $924 day on 3 jobs. |
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Our Houston Partner |
Completed a $814 day on 2 jobs. |
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Our San Antonio Partner |
Completed a $755 day on 2 jobs. |
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Our Florida Partner |
Completed a $1036 day on 3 jobs. |
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Our Houston Partner |
Completed a $800 day on 2 jobs. |
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Our New Jersey Partner |
Completed a $898 day on 2 jobs. |
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Our Arkansas Partner |
Completed a $845 day on 2 jobs. |
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Our Phoenix Partner |
Completed a $1873 Job. |
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Our Texas Partner |
Completed a $1133 day on 3 jobs. |
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Our Phoenix Partner |
Completed a $1138 day on 3 jobs. |
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Our Houston Partner |
Completed a $1285 day on 2 jobs. |
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Our Phoenix Partner |
Completed a $1024 day. |
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Our Wisconsin Partner |
Completed a $688 day on 2 jobs. |
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Our Arkansas Partner |
Completed a $728 day on 2 jobs. |
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Our Phoenix Partner |
Completed a $3524 day on 5 jobs. (With 2 vans) |
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Our Texas Partner |
Completed a $689 day on 1 job. |
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Our Phoenix Partner |
Completed a $4193 day on 5 jobs. (With 2 vans) |
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Our Houston Partner |
Completed a $768 day on 2 jobs. |
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Our Phoenix Partner |
Completed a $1166 day on 5 jobs. |
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Our New Jersey Partner |
Completed a $842 day on 3 jobs. |
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Our Arkansas Partner |
Completed a $899 day on 1 job. |
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Our Phoenix Partner |
Completed a $866 day on 3 jobs. |
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We want to make it easy for the best technicians
to join our organization.
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A Partnership Like No
Other....
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Throughout our
great country, there are hundreds of carpet cleaning companies
striving to succeed. And despite great efforts and determination
unfortunately many companies come and go never realizing the most
significant key to success. I have been in this industry over
25 years now and I have seen many come and go. Its not that
they didn't know there trade or that they didn't have the necessary
experience or that they didn't work hard. I truly believe that in
allot of cases they simply never came to the most significant
conclusion you can come to in this industry..............
You Have To Care More Then The
Client.....
You can't fake it.........
You can't portray it.........
And ultimately it will determine your fate.
You have to care more about the
customers experience with you, then even the customer does. When you
do this, unusual extraordinary things will happen. It is
virtually inevitable. Being in business has many challenges.
Financial, operational and otherwise. It is easy to lose sight of
this true key to success. As a business you help people. You
solve a problem for them. You make them feel better. They are
willing to pay you to do this for them. That is typical....... But
what if the client had an experience with you where there was an
overwhelming sense that you cared much more about the results
you achieved, then even they did?
What if the client had an
overwhelming sense that this was genuine and sincere?.........
How would a customer react to
that?.......
How would you react to that?.......
This is the difference between
struggling and succeeding in this industry. Because when people
experience something extra ordinary. There natural reaction is to
want to share the experience with
others. And more importantly, they want to experience it again
themselves. It is inevitable.
We are trying to do something special here at
Boss Optima. I truly feel we are one of the greatest sales and marketing
companies this industry has ever seen. We are creating partnerships
and alliances with the best owner operators we can find. The
goal is simple. Become the greatest example the industry has
ever seen of how it should be done. And demonstrate the success that
comes from this mindset.
If this is a belief you can buy into, we would
like to interview you for a potential partnership. If in your heart
you you know this is not your calling, we appreciate your time.. But, whether we work together or not , take this
key to success with you today as a gift from us. Our industry
will be better for it...
Mike Ochoa
Imagine a partnership where your business grew 10 times faster
then a typical carpet cleaning business. Where you are exposed
to cutting edge techniques and procedures for growing fast.
Where you had a national company behind you, and all the
resources the majors have. Like financing help when you need to
buy new equipment.
An industry all star team where the best technicians are
given ownership licenses because of their experience and talent,
not their financial means...Joining forces
with our national company to grow
together fast...
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Imagine a
partnership where the only thing you had to invest, is proving
to us that you can clean with the best in the world.
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Imagine a
partnership where the best sales team in the industry, partnered with the best
Service Techs. A true industry all star team!
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And ultimately
imagine that once you proved you were the caliber of what we are
looking for, an ownership license would be granted to you, that
you own.
And would require no investment by you, other then
proving that you can win customers. A license that would give
you ownership of all the work flow coming to that territory.
That we generate for you...
An ownership license you
could sell at any time for profit.
An ownership license you
could lease to other techs at any time.
Or an ownership license you
could keep, that would grow in value every year that you work
with us.
*Currently over 90% of all
of the national partners who have fulfilled their 1 year
partnership with us, have received their ownership license.
And they did not pay a dime for it.
These licenses are worth thousands
of dollars when issued, based on the work and revenue that was
generated in the previous year.
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Our Proven Business Plan.....Changing
lives.
The concept of our business model is that we
try to carefully
select National Service Partners who are already operating in a desired
market. And who are able to deliver an exceptional
customer experience. We look for owner operators who have a talent for
winning over customers and can deliver world class cleaning results.
We are not looking for
subcontractors to just run jobs for us.
We are looking for business
partners who want to operate a 1 man service division of our company.
And who want to be granted a
ownership license that they would own
By combining a talented
service partner with our state of the art system
for sales and marketing, a powerful alliance is formed. We are
able to achieve amazing growth and financial reward that could never be
possible in a conventional operation. When a customer experiences
excellence from the point of sale all the way to the completion of
service, they become loyal, almost
fanatical clients. This is the foundation
of our success! We have found
that by partnering with talented, experienced
owner operators we have a much higher service level then
with hourly employees. And our overall
success level is dramatic when we have
partnered with Service operators who have the same
belief we do about quality and customer service. When we find the right
people we truly become an industry all-star team.
If you are selected, our company has 5 basic
requirements for an initial service partnership........
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You
must have a minimum of 3 years of residential service experience.
And you must be talented. |
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You
must have an unmarked or easily transitioned truck mounted cleaning unit. |
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You
must have exceptional customer service and cleaning skills.
We only want the best. |
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You
must have an active liability insurance policy |
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You
must have the belief that exceeding the customers expectations is
the major key to success |
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There is no contract term to our
partnership agreement. We believe if we are right for each other it will
be obvious to both parties. Most partnerships are started on a 1
month trial period. But ultimately either party can cancel at any time if the agreement is not beneficial.
Our arrangement gives you the benefits of
partnering with a powerhouse sales team who will strive to give you
all of the work you can handle, at prices that are far above industry
standard. While at the same time, allowing you to still operate
your existing business. Our goal is to create an obvious
advantage for you by partnering with us. |
Quality Is Always Rated By The Customer .
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As a National Service
Partner you must realize that you will be held to a
high standard
of performance. After every service you perform, we will
call the customer and ask the
customer to give us a rating on a scale of 1 to 10. We will ask
the customer to rate us in
4 categories:
O-Cleaning Results
O-Customer Service
O-Tech Appearance and
O-The likelihood they will use us again.
As long
as we are getting 9 and 10 ratings we feel we were successful in
achieving the
experience we want for the customer.
And
the customer is
likely to stay loyal to our service.
This is the standard that is expected of all National Service Partners.
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The Best Of Both Worlds
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Our unique partnership
programs allows you to integrate our
business into yours.
You instantly become a 2 business operation,
receiving profits from two separate income
streams. Our partnership program allows you to earn money by
allowing us
to fill your vacant and unused
timeslots, maximizing the earning potential of your cleaning
unit. In our exclusive partnership program:
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You continue to run your
existing business as you always have. |
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And you begin
operating a one man Boss Service Service
Department
in your assigned territory .Our State of the art sales
department will perform all of the
marketing, sales, scheduling and customer
service for your Boss Service Division. We will coordinate
with you to schedule our service work in the vacant
timeslots you have available. In return you
agree to wear our uniforms, place our magnet on your van
and completely represent our company
when performing service for our
clients. To our customers, you will be the local face of
Boss Services.
How Much
Of Your Current Schedule Is Full?
Most residential
carpet cleaners have at least 21 timeslots a week that can
be scheduled. If you are running less then 14 jobs a
week , that is at least a 3rd of
your schedule that is
not earning income for you. This is where our
partnership
benefits you
the most. We will fill those empty
timeslots with jobs that you do
not have
to pay up front advertising for.
If you do the math, we are by far the
cheapest method
for getting the volume of work we are
able to get. In the
open market
most carpet cleaners would have to
pay 65% to 70% of there
total revenue to get
the kind of steady work we
provide. And at the top dollar prices we
are able to get, the value is obvious. Furthermore, our
marketing cost
is only
paid when you run a job. What
advertising distributor would allow you
to pay them only if
they get work for you?
High
Ticket Average
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With an average
residential job of $420 . Our sales department
will impress you with there quality sales
and excellent customer service. We have exclusive
proprietary technology that we invented. Technology that
allows us to attract customers at the right price point with
no bait and switch.
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When you become a service
partner you are required to put our Logo magnet on your unmarked
van. This is essential to ensure quality service
to our customers.
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We allow you to operate and
grow like the
majors do. |
Our percentage split is
very similar to the business model for the major national
chains |
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Approximately 30% |
Goes into Internet
advertising. |
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Approximately 18% |
Goes to our highly trained
sales people in the Sales Dept. |
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Exactly 40% |
Goes to the National
Service Partner. |
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Approximately 12% |
Goes towards operating the
National Headquarters. |
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National Headquarters Mesa Arizona |
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If you are selected to partner
with us, our sales and marketing division will use state of
the art proprietary technology to grow a business with you.
We attract the customers and sell the service at top
dollar. You deliver amazing cleaning results. And
together we experience explosive growth....
Here, we
are hyper sensitive to the experience of the customer. We
give our customers an experience that is new , better and
different then anything they have ever experienced.
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The Pay Plan |
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Our monthly job
average is over $400
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National Service Partners are
issued 3 types of service jobs. Here is the pay plan for
each type of service.
Service Type |
Service Percentage
Paid To The Tech |
In Home Sales Percentage
Paid To The Tech. |
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Standard
Services
(These are the majority of the services
issued. And average over $300 a job.)
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40% |
50% |
Premium Services
(These are customers who are allowed to pay
special reduced rates if they meet a certain criteria.
We issue
a job credit to our National Service
Partners, so they are paid
equal to what they would have made if the job was priced with
normal pricing.) |
40%
Plus a credit that varies from
job to job. |
50% |
Our company does extensive
coaching to try to encourage your In Home Sales while ensuring a
high level of customer satisfaction.
*All services must be
paid in full to receive commissions. |
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Our Nike Uniform
Requirement |
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Projecting A First Class Image Is Critical |
Our companies image is
a major key
to our success. We require that our servicemen always look professional and
sharp. This is considered top priority in our organization.
Failure to adhere to uniform requirements are grounds for loss of your
contract with Boss Services. |
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When On
Duty, Techs are required to wear the following
-Boss polo shirt. -Black Shoes
-Black Belt
-Shirt always tucked In
-Black or Tan Pants/Shorts
-Boss Hat Optional
*National Service Partners are required to purchase our
Pro 5
Nike uniforms and magnets to initiate the
work agreement..
Approximate cost is $189.00 for 3 uniform
sets and a magnet set.
Our company does have a program
to have your uniform fees
deducted from your first 2 paychecks.
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We handle All
Customer Service. And All Customer Contact Prior To
The Service.
Our operating policy is
that our sales team handles all customer contact prior to the
service. Service Techs are not to interact with the client until
they have arrived at the home. If you are running ahead of
schedule or running late, contact our office
staff and we will
notify the client
for you. If you desire, our office staff will
also perform "On
The Way" calls prior to you
driving to
an appointment. Service Partners
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never to call a client directly. |
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Our Sales Team Works For You
Our talented, experienced staff will
become a true partner
that will interact with you daily.
They will continuously
coordinate with you to ensure they are
scheduling the right
amount of work for you.
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Were Proud Of Our On Time Record
We take great pride in not being
late to our
jobs. We expect our
service partners to be
prompt and responsible
when it comes to
being on time. We also give most
customers
a 3 hour time slot give you the
flexibility to be
on time. Excessively being Late to
service
appointments could result in the loss
or your
partnership with us.
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Invoice And
Job Delivering
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How do we get the jobs to you?.......... |
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Service jobs
are emailed at
approximately 4 p.m the day before service. After you complete the
service, you use our automated system on your cellphone to close the job out
and email our client their receipt.
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Our Digital System Tracks
Your Performance. |
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How Are The Service Partners
Paid? |
As a Service Partner for our company, every 2 weeks you will
receive a report outlining your performance, based on client ratings and
reviews.
In our organization, you will learn cutting edge
techniques to achieve high levels of customer satisfaction. We will
teach you how to maximize your income by thinking like a client.
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Our National
Service Partners are paid approximately every 2 weeks.
This is highly dependent on the
Service Partner being timely with
job close outs. Depending on the
processing cycle we issue, you can expect to receive a
check between every 13 and 16 days.
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Becoming A Boss Service Partner Means Being Responsible For An Entire
Market. As a National
Service partner you must be prepared for the driving and heavy mileage
that is part of our industry. Servicing an entire metro market can
mean that you may be driving much more then you are accustomed to. Our
Sales Department's responsibility is to ensure that we are providing you
with great jobs and financial rewarded for this commitment.
We give most of our clients a 3 hour
timeslot to create as much flexibility as possible with our coordinated
schedules. (We encourage you to do the same with your clients). Our
program relies heavily on you being coordinated with our sales dept to
ensure all scheduled clients are serviced. |
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P T I M A
W A R R A N T Y |
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Every customer we service receives a full coverage 30 day warranty. |
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Every Customer We SelI Is Offered A
Free 10 Minute Test Cleaning. As A Guarantee Of Our Quality
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We Expect You
To Be Great.
We Want To Help You Be
Exceptional. |
Here at Boss
Optima we want to help you enhance your skills and
guide you while you learn new
techniques and strategies from us. Our
state of the art sales and marketing
system employs some of the industries most
exciting and cutting edge knowledge. We want to
show you how what we do before the sale
can be utilized in a customers home to
dramatically increase sales and profits. There is a
whole new world of opportunities with us. And we want
to form a complete partnership with you
that will allow you to experience the best our
industry has to offer.
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We heavily promote to our
clients that are Service Techs are the best in the world. As a guarantee
of this, we tell each client that when our Tech arrives at there home.
If they request it, our Tech will give them a free 10 minute test
cleaning on the worst area they have. If they are not completely
impressed we will leave with no charge.
*Approximately 2 out of every 10 customers will actually request this
test cleaning guarantee. |
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The Pride of Our Company Is
Our 5 Step Ultra Clean Technique
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Our company
heavily promotes our 5 Step cleaning technique. As a
National Service Partner we require you to
clean all carpets using this 5 step procedure. It is critical to
our business model that you adhere to this procedure:
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First we individually pretreat any spots or stains
that require individual stain removal.
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Then we treat the carpet with the heated Prochem
Ultrapak prespray. We allow this to dwell for at least
10 minutes. (Contact us to help you purchase Ultrapak prespray at
the best price possible)
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Next we look for heavily soiled traffic areas and
rake the prespray using a nylon carpet rake.
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The 4th step is we do a deep steam extraction
cleaning with a neutralizer to completely rinse the carpet and
ensure that no residue is left in the carpet.
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And the final step is we do a series of what we call
dry strokes to leave the carpet as dry as possible for the client. |
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If
you think you share the same beliefs as us about customer satisfaction
and you would like to explore a partnership with us, please complete the
quick phase one application below and a personal telephone interview can be arraigned.
Personal
Coaching Offered By Our President
If you do not think a partnership is right
for you, but you would like to learn how you can receive life changing
techniques and strategies from us
click here.
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Frequently Asked Questions: |
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What Costs are involved with being granted a partnership? |
This is not a business you
have to invest in. One of our goals is to make it easy for the
best carpet cleaners to join our organization. The only costs
involved are purchasing 3 Nike uniform sets from our national supplier
and your magnets for your van. Depending on the chemicals you are
currently using, you may be asked to switch to specific products we
feel are better for achieving our quality level. Most New Partners
join our organization for under $190.
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Do
I have to use your products? |
Our goal is to achieve a "9" or "10"
rating from each customer we perform service for. If you demonstrate
you can achieve this with the products you are currently using, we
will consider not changing your products. However there are some
mandatory items you have to carry...
-Dupont Teflon Advanced
is the only sealer we sell to our clients. -And we have a special
upholstery cleaning product that is much safer then most traditional
methods of cleaning.
We also have an agreement with Prochem
to allow our National partners to buy products directly from prochem
at a much reduced rate. Most new partners realize that they can
actually save a lot of money buy buying our private label products through
prochem.
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What are the
day to day responsibilities of having a partnership with you? |
There are 4 major requirements:
1.) |
You have to provide an excellent service to our
customers. being good is simply not good enough here. Our
business model is designed to "wow" the customer so we grow
as fast as possible.
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You have to keep your operating schedule current so our
sales people always know when your available for service.
Our partners use a special operating online schedule that
allows us to always know where the open timeslots are in
their day.
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3.) |
You have to close your jobs out every day (Upon rout
completion) on our online close out system.
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Each day you have to deposit all monies collected in to
your assigned bank account. This must be done by 12 noon the
following day.
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What
is my territory when I get a partnership? |
Typically we create a 35 mile radius
around your home address. This is your assigned territory.
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How do
I get an actual ownership license. So I have true ownership in this
business. |
Our company is considered an industry
"All Star Team". The best techs partnering with the best sales
company the industry has ever seen. We want our national partners to
have true ownership in our organization. The requirements to achieve
this are simple:
1.) |
Work with us for 1 year with no major violations.
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2.) |
Demonstrate that you can win customers over with your
superior work quality. And maintain high customer ratings.
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Demonstrate that you can maintain a high image
standard. |
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Do these things and we will grant you a franchise
license that gives you true ownership of all the business
scheduled for that territory. You can sell this license at
any time for profit. |
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What
if I am not trained in alll the services you provide like drapery
cleaning or mattress cleaning?
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When we find a true master technician.
We are willing to provide online training at no cost. We do this to
some degree with all new partners.
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Can I
speak to some of the existing partners to see what their experience
has been? |
Absolutely. If after your initial
interview, we feel you are a candidate to work with us. We will give
you multiple names and phone numbers of existing partners. This is
standard procedure. Our partners will tell you first hand how we
changed their lives. We have taken owners who operated for years
with one van and within a year needed two vans to keep up with the
work we generated. You can talk to them personally.
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If
you think you share the same beliefs as us about customer satisfaction
and you would like to explore a partnership with us, please click on the
application button below to apply for a telephone interview with our
National Service Manager.
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Click Here To
Apply
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Questions?
Call
1-800-566-9814 to be connected to the National Headquarters.
*Please be prepared to provide us with current pictures of your van
and yourself, as part of the interview process. |
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